Which marketplaces do you handle?
Amazon Seller Central, Facebook/Meta Commerce Manager, TikTok Shop, and most major marketplace platforms. Each has its own appeal process, review cadence, and documentation standard. We work all of them.
Can you guarantee reinstatement?
No legitimate agency can guarantee an outcome a marketplace controls. What we guarantee is a properly diagnosed case, a reviewer-grade Plan of Action, and every appropriate escalation channel exhausted. The approach with the highest documented success rate.
How fast can you start?
Most engagements begin diagnosis within hours of the strategy call, with a first POA draft ready inside 72 hours depending on documentation availability.
What if the first appeal is denied?
Denials are data. We revise the POA against the specific reviewer feedback, strengthen evidence, and. Where the channel supports it. Escalate to a higher review tier or executive relations contact.
Do you help prevent future suspensions?
Yes. Ongoing account health monitoring and compliance audits are core to the offer, since most repeat suspensions happen within 90 days of reinstatement without a prevention layer in place.
How fast can we start?
Most cases start within a week of the strategy call, once your marketplace, violation type, and documentation are confirmed.
Do we own what you build?
Yes. Your marketplace account, the case file, and every document we prepare stay fully yours. DEVLIP works the case, but nothing is locked to us.
What are the contract terms?
Scope, marketplace, and timeline get confirmed in writing before we open the case. No surprises, no fine print. Qualifying engagements carry a 90-day results guarantee.
What does this cost?
DEVLIP runs three tiers built for scope, not a fixed price sheet: Launch, Scale, and Portfolio, each custom-quoted to your scope. Most single-marketplace reinstatement and ungating cases fit Launch or Scale, depending on how many appeals and documentation packets are involved. See Pricing for the full breakdown, or book a free call for an exact number.
How do we pay you?
Bank transfer, wire, card through Stripe, or PayPal, whichever is easiest for you. We invoice once the case scope is confirmed, so there's no surprise billing mid-appeal.